What makes the Philippines a viable option for offshore outsourcing? Perhaps, this can be best answered by the increasing numbers of foreign companies who chooses to contract with Philippine IT solution providers to develop their sites, create graphic designs, review bulks of legal documents, and any other thinkable service which can be left handled to the Filipino work force. But to make things a bit more firm and certain, outsourcing in the Philippines booms in a steadfast manner because of crucial factors that stems from the uniqueness and brilliance of Filipinos. Here are some defining factors which able the country to continually gain ground, and perhaps serve as tickets for it to outbid its competitors in outsourcing.
Language Advantage. U.S has been one of the leading countries whose companies prefer to outsource their operations. Luckily for Filipinos, Philippines had more shared culture with the U.S. among Asian countries. This is not just in terms of legal system or the admiration of western mentality, but primarily because of a more fundamental and basic connection, that is, when it comes to language. When compared with other outsourcing destinations in Asia, Philippines has a pool of workers who are more proficient in the command of the English language. Not just that, when interpreting legal documents from the U.S., Filipinos are better skilled in doing this because the educational and the legal system are heavily anchored in the said language. Hence, there is this instant understanding of the solution provider towards the culture of the foreign client. So, it can make the transaction progresses in a fluent manner, and the outputs be accomplished in a way that is sensitive to the character of the one who is being served. The Philippines is the third largest English-speaking country in the world, so it’s not surprising to use this as an advantage over other competing countries in the dynamic world of outsourcing.
Trained and Skilled labor force. Government has been continually supporting the outsourcing sector by keeping a steady supply of talented workers through education and training. Service businesses which includes outsourcing is easier to set up and support than capital-intensive manufacturing businesses, and it can even generate more white collar jobs than the latter. Hence, fresh graduate students with degree holders can be best utilized under the IT and outsourcing industry. The cheaper labor wage compared to the increasing salaries of those who came from other outsourcing countries like India, even further the advantage of contracting with Filipino providers.
These factors are just few of the many reasons why outsourcing continually flourishes in the Philippines. Though there still a lot to mention, still, those are enough to provide hints as to why it will always be an advantage to work with Filipino service providers. Filipinos had been globally known in quite innumerable fields like sports, arts, entrepreneurship, engineering, designing, among others. And, it seems like adding outsourcing in the list would be a greater pride not just to the country itself but primarily to the work force who persistently sustains it.
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